Each account can only have one account administrator. The Account Administrator is in charge of setting rights for all sub users and will be the primary contact for information from Certified Mail Labels.com (i.e. receipts, update/change notifications, ETC.) 

If you need to change the administrator on your account you'll need to submit a ticket to our Support Department. Your request must be verified before the change will be made.  

To submit a request for change of Account Administrator: 

  • Click the red Feedback & Support banner on the right side of this webpage.  

  • Describe your request. Be sure to include user numbers and contact information of current users involved in the change or contact information for users not yet on the account

  • Our Support team will verify information and notify all applicable users when the change has been completed.