If you're having trouble logging in to your account here are a few things you can try: 

1) Make sure you are on http://www.certifiedmaillabels.com/login/

2) Please note both EMAIL and PASSWORD are case-sensitive. 

3) If you're still having trouble, consider changing your password.  Send yourself a reset password link from here (http://www.certifiedmaillabels.com/forgot-password/)

4) If you continue experiencing trouble you may need to clear your history, cookies, temporary files and saved passwords from your browser. Close your browser and try with a fresh, clean browser.  

For further troubleshooting, please call us at 800-406-1792