What Are USPS "Smishing" Scams?

Certified Mail Labels | USPS Smishing AlertsThe term "smishing" combines "SMS" (text messaging) with "phishing," a fraudulent attempt to steal personal or financial information by disguising messages as legitimate. In the case of the United States Postal Service (USPS) smishing scams, scammers send fake texts claiming to be from the U.S. Postal Service. The texts often warn recipients of unsuccessful delivery attempts or requiring additional action to complete delivery.

These holiday scams are particularly prevalent during this time of year when online shopping skyrockets and more packages are in transit. Scammers exploit this busy period, preying on shoppers’ urgency and trust in USPS. Thus, committing package delivery fraud, warns the U.S. Postal Inspection Service via social media.

How Do USPS Smishing Scams Work?

Scammers craft messages that mimic official USPS communications. A typical scam text may read:

"USPS: Your package could not be delivered due to insufficient address details. Click here to update your information: [malicious link]."

If recipients click the link, they are directed to a fraudulent website designed to:

1. Steal sensitive information, like credit card details or login credentials.

2. Install malware on the victim's device, potentially compromising further personal data.

Why Are Smishing Scams on the Rise During the Holidays?

The holiday season creates the perfect storm for these scams. Here’s why:

  • Increase in Package Deliveries: With millions of shoppers expecting packages, delivery-related texts seem believable.
  • Heightened Urgency: Shoppers are keen to ensure gifts arrive on time, making them more likely to act on urgent-sounding texts.
  • Trust in USPS Branding: The USPS name lends credibility to these fake messages, as most people regard it as a reliable institution.

5 Ways to Spot a USPS Smishing Scam

Certified Mail Labels | Smishing Example 2Recognizing the signs of a smishing scam can save you from falling victim. Here are key indicators:

1. Unsolicited Texts

If you haven’t ordered a package or are not expecting a delivery, be cautious of any text claiming otherwise.

2. Urgent or Threatening Language

Phrases like "Your package is undeliverable" or "Action required immediately" are red flags. Scammers use urgency to pressure victims into acting without thinking.

3. Suspicious Links

Legitimate USPS texts will not use shortened links (e.g., bit.ly) or domains that do not end in "usps.com."

 

4. Requests for Payment or Personal Information

USPS does not ask for payments, personal details, or sensitive information via text.

5. Poor Grammar or Formatting

Many scam texts include errors or inconsistencies, as they are not crafted by professionals.

6 Steps to Take If You Receive a USPS Smishing Text

If you suspect a text is fraudulent, follow these steps to protect yourself:

1. Do Not Click the Link

Avoid clicking on any links, as they may lead to malicious websites or download harmful software onto your device.

2. Verify the Message

Check your tracking information directly through SendCertifiedMail.com, USPS.com, or your retailer’s official tracking page.

3. Report the Scam

Smishing Example 1Forward the scam by sending a screenshot of the text to SPAM (7726), a Federal Trade Commission (FTC) service designed to collect and block scam messages.

4. Block the Sender

Use your phone’s settings to block the phone number that sent the message.

5. Scan Your Device

If you clicked a suspicious link, run a malware scan on your device using trusted antivirus software. Especially if it was a phishing email.

6. Monitor Financial Accounts

If you entered any sensitive information, keep an eye on your bank and credit card statements for unauthorized transactions.

Real-World Examples of USPS Smishing Scams

Example 1: The "Missed Delivery Fee" Scam

A victim received a text stating, "Your package is waiting. Pay $1.99 delivery fee here." Clicking the link led the recipient to enter their credit and debit card details, which were later used for unauthorized purchases.

Example 2: Malware Installation

A small business employee clicked a link in a scam text claiming to provide an update on a "business shipment." The link installed malware, compromising sensitive client data and relevant details.

Protecting Yourself from Smishing Scams

The best defense against smishing scams is education and vigilance. Follow these tips:

  • Always double-check links and sender information.
  • Keep your devices updated with the latest security patches.
  • Educate friends and family about these scams, especially during high-risk seasons like the holidays.

How Certified Mail Labels Provides a Safe Alternative

When it comes to important letters or documents, relying on texts or emails for tracking can feel uncertain. Certified Mail Labels offers a secure, trackable, and verified way to send USPS Certified Mail online, reducing your reliance on risky delivery updates.

Key Features of Certified Mail Labels:

  • Official USPS Tracking Numbers: Easily track your mail directly on our platform.
  • Electronic Delivery Confirmation: Receive proof of delivery straight to your email inbox, without relying on questionable texts.
  • Return Receipt Options: Request a signature for added assurance.
  • Secure Online Platform: Certified Mail Labels allows you to skip the trip to the Post Office and print Certified Mail labels from anywhere.

Why Choose Certified Mail Labels?

Save Time

Skip the trip to the Post Office. Print your labels and save valuable time during your busy holiday season.

Save Money

Save $3.15 per mailing! Certified Mail Labels is an efficient choice for businesses and individuals alike.

Peace of Mind

With every piece of mail securely tracked and verifiable, you can trust that your important documents will reach their destination safely.

Examples of Use Cases

  • Legal Notices: Ensure delivery with proof of mailing and receipt.
  • IRS Deadlines: Avoid penalties with trackable submissions.
  • Business Correspondence: Maintain professionalism and reliability with verifiable mailings.

Get Started with Certified Mail Labels

USPS smishing scams are a growing threat, especially during the holiday season. By staying informed and vigilant, you can protect your personal information and finances from fraud and package delivery scams.

For added security when sending important documents or letters, Certified Mail Labels provides a trusted, trackable solution that ensures your mail gets where it needs to go without unnecessary risk. Get started with a free Demo Call today!