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So far Content Writer has created 54 blog entries.

Why Isn’t My Balance Updated?

Q: Why Isn't My Balance Updated? A: The most common reasons that your balance will not update are: Your credit card has expired. If this is the case, you will need to add your new card, then click delete to remove the expired card. You are not entering the correct CVV or security code. This [...]

By | May 26th, 2015|Help & Support|0 Comments

Why is my SCAN form Blank?

Why is my SCAN (Shipment Conformation Acceptance Notice) Form blank? Due to the new version of Adobe that USPS is using to author the SCAN Forms, you will need to use Adobe Reader to view and print the document. Please use the following procedure to correctly open the document. Unzip the file Right click the [...]

By | May 26th, 2015|About our Services|0 Comments

Why Did Tracking Stop on My Certified Mail Letter?

The USPS Help Line is 800-275-8777.  If tracking has stopped, we suggest you visit USPS web site To get the latest tracking information. Updated delivery information does not occur until the USPS letter carrier updates the status of the letter or package. If it has been more than 3 weeks and you see no [...]

By | May 26th, 2015|About our Services|0 Comments

Why are my Certified Numbers in Scientific Notation?

You've probably downloaded a spreadsheet from your Certified Mail Labels account, double-clicked to open it, and noticed that all your Certified Mail article numbers are in Scientific Notation and/or missing most of the digits at the end. This is because all spreadsheet/report downloads from the Certified Mail Labels website are formatted in CSV. A CSV [...]

By | May 26th, 2015|About our Services|0 Comments

Where do I find my Account Number?

ACCOUNT NUMBER You can find your Certified Mail Labels account number once you're logged in to your account.  After you've logged in to your account, click the Help button in the red navigation bar.  Your account number and unique member ID number are also listed here.  We may ask you for this number if you [...]

By | May 26th, 2015|About our Services|0 Comments